Delivery Conditions

General Delivery Conditions

All of our cargo shipments are carried out with the local cargo company. For cargo delivery times, the estimated timings promised by the cargo company are added. There may be delays due to the cargo company. 

In international shipments (for Europe, America or other countries), shipments are made by air parcels of local cargo companies.

The table above shows the delivery dates after the delivery of the products to the cargo. In addition to the delivery days, each product has an average of 10-20 business days of production time. 

Delivery Location Shipping Fee Time
Turkey FREE 3-5 Business Days
Europe FREE 7-12 Business Days 
Other Countries FREE 12 - 14 Business Days


If we think there is a problem with your address, for example, if there is a delivery problem from this address before, we will contact you as soon as possible.

For faster cargo deliveries, you can reach us via our contact form. If possible, we can organize a special courier or express delivery to your region. The difference that will occur here will be covered by you.

PRODUCTION:

Our products are all made to order and production time is up to 3 weeks, unless noted otherwise. When shipping internationally, please know that shipping time can take 3-4 weeks or more, after it leaves our boutique. We have no control over customs or international borders. However, we can tell you that we have a 99% success rate when shipping internationally. Please note that we are NOT responsible for duty taxes or any other shipping fees inferred by the buyer. 

Delivery Promise


We do our best to comply with the stipulated delivery times, but very rarely can things go wrong outside of our control. In this case, we will proactively contact you as soon as we become aware of a problem and work to fix things.

Customs Import Tax


Customs or import duties for overseas deliveries are collected when the package arrives at its destination. These charges must be paid by the recipient of the package.

Unfortunately, we do not have any control over these charges and cannot tell you what the cost will be as customs policies and import taxes vary widely from country to country. For more details, please contact your local customs office for updated charges prior to ordering.

***If you have purchased your order with a DEAL or Discount of any sort, your Production, Shipping & Handling time may vary from the standard timelines above.